Privacy Policy

1. Introduction

NanterHavoirekto provides AI-driven data analysis and decision-support tools. We are committed to protecting the privacy and security of the individuals and organisations that interact with our website and services. This Policy describes the types of information we may collect, how it is used, the circumstances under which it may be shared, and the choices available to you regarding your information.

2. Information We Collect

We may collect the following categories of information:

• Contact information: such as name, email address, phone number, and company details submitted through contact or request forms.
• Account and usage information: such as login credentials, preferences, and records of interactions with our platform.
• Technical information: such as IP address, browser type, device identifiers, and general location data collected automatically when you access our website.
• Communications: records of correspondence, support requests, and feedback you provide to us.
• Cookies and similar technologies: data collected via cookies, pixels, or analogous tracking tools, as described in Section 6 below.

3. How We Use Information

Information collected may be used for purposes including:

• Providing, maintaining, and improving our website and services.
• Responding to inquiries, requests, and support needs.
• Personalising content and communications relevant to your interests.
• Monitoring, analysing, and enhancing the security and performance of our systems.
• Complying with applicable legal obligations and enforcing our terms.
• Sending administrative or promotional communications, where permitted, with an option to opt out.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided such interests are not overridden by your data protection rights.

5. Sharing of Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers and contractors who perform functions on our behalf, subject to confidentiality obligations.
• To comply with applicable law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of NanterHavoirekto, our users, or others.
• In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality arrangements.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate core functionality, remember preferences, and analyse site usage. You can typically control cookies through your browser settings, including blocking or deleting them; doing so may affect the availability of certain features. We do not currently respond to "Do Not Track" browser signals.

7. Data Security

We implement administrative, technical, and organisational safeguards designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of our relationship with you, applicable legal obligations, and the resolution of disputes.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access and obtain a copy of personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request portability of information provided to us.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before fulfilling certain requests.

10. International Data Transfers

Where information is transferred across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements, such as standard contractual clauses or equivalent mechanisms, where required.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and we encourage you to review this Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.